minipanel_mnuitems

mnubtn_home

Submitted by jonalyn on Fri, 03/27/2009 - 12:58.

mnubtn_Services

Submitted by philip on Wed, 01/14/2009 - 01:20.

mnubtn_pricing

Submitted by shane on Sun, 01/25/2009 - 23:03.

mnubtn_reviews

Submitted by shane on Mon, 01/26/2009 - 22:59.

mnubtn_aboutus

Submitted by jonalyn on Fri, 03/27/2009 - 13:06.

mnubtn_contactus

Submitted by shane on Sun, 01/25/2009 - 23:01.

menufiller

Submitted by philip on Wed, 01/14/2009 - 07:42.
 

Submitted by philip on Wed, 01/14/2009 - 01:41.

swf_banner

Submitted by shane on Mon, 01/26/2009 - 00:19.

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Submitted by noan on Wed, 03/25/2009 - 07:07.

Consumer Technical Support


Since FBM began developing its own software products in 2002, it has provided technical support services to its technical and non-technical customers. Our technical support team expertly fulfills technical support service requirements of your business prioritizing quality of your products and services, and quality experience for your customers, thus increasing sales. FBM offers turnkey technical support solutions with in-house tools, staffing, and management capabilities to provide live chat, email, and phone support. FBM offers a fully managed, redundant, scalable, and fault tolerant support infrastructure located in US data centers and monitored by experienced IT Staff 24/7.

 

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Submitted by noan on Wed, 03/25/2009 - 07:46.

Inbound Customer Support


FBM is a world-class American managed support center and has provided live 24/7 customer support to our American and international customer base since 2002. With our dedicated customer care and support services, we convert customer satisfaction to sales and increase revenue to your business. Our Customer Support team efficiently manages your customer queries and requests on billing, product inquiry, warranty services, refunds, cancellation, and many more, through our 24/7 voice, chat, and email support.

 

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Submitted by noan on Wed, 03/25/2009 - 07:49.

Back Office Processing


FBM offers cost-saving, complete back-office solutions including website auditing, data processing, document management and verification, order verification, and all other back-office management services. FBM converts your manual transactions to efficient automated processes to reduce processing time, resource and operating costs, and possible errors. We provide extensive training to our agents to provide excellent knowledge on your back-office requirements and needs to meet customer satisfaction.

 

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Submitted by noan on Wed, 03/25/2009 - 07:51.

Gaming Support


FBM's understanding of outsourcing game production and support services comes from industry and management experience. FBM has been providing support to massively multiplayer online role-playing games (MMORPG) and other online commmunities. We deliver high quality, not only customer support but also, technical support and member services to online games, as well.

 

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Submitted by shane on Tue, 02/17/2009 - 06:52.

PC Magazine

".......We tested the system anonymously and got through to a tech in under 15 seconds. ZeroSpyware (FBM) 24/7 help with remote diagnostic makes it an excellent choice for those who are less tech-savvy"

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